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Multi-factor Authentication (MFA)

MFA is important because it adds an extra layer of security to your organization's accounts and data. Even if a malicious actor obtains a user's password, they would still need the additional verification factors to gain access. This significantly reduces the risk of unauthorized access and helps protect your organization's data.

For Users​

Set Up MFA​

The organization administrator can configure MFA to be required in your organization. Once the setting is enabled, any user logging in will need to set up the MFA for their individual account to gain access to LOGiCAL. This is done during the login. As a prerequisite, you need an authenticator app installed on your device. Please see Supported authenticator apps for details.

  1. Log in to your myBeamex account with your credentials.
  2. The login window will continue to the MFA setup.
  3. Open the authenticator app and use it to take a picture of the QR code provided by the login window. If that is not possible, you can enter the details also manually by clicking the “I can’t scan the code”.
  4. Follow the instructions in the app to complete the setup.
  5. Once set up in the authenticator app, click "I have completed the scan".
  6. Authenticate yourself by providing the code from your authenticator app.
  7. You can now access LOGiCAL.
myBeamex_mfa

Daily Usage​

After setting up MFA, in your day-to-day work, you will be requested to provide a code that you get from your authenticator app when you login.

myBeamex_verification_code

For Administrators​

Before enabling MFA​

Before enabling MFA for your organization, you should ensure that:

  1. Users are informed about the upcoming change and provided with necessary training or information.
  2. Users can install / use one of the supported authenticator apps. Your organization might already be using one.

Step-by-Step Guide to Enable MFA for the Organization​

  1. Log in to myBeamex with your administrative credentials.
  2. Navigate to Organization settings.
  3. Select the option to enable MFA for the organization.
  4. Inform users about the new MFA requirement and provide them with instructions on how to set up MFA for their individual accounts.
myBeamex_mfa_setting

Supported authenticator apps​

myBeamex supports the following authenticator apps for MFA:

Troubleshooting​

If you encounter any issues with MFA, ensure you have a stable internet connection and verify that you are entering the correct verification code. If using an authenticator app, make sure the app is up to date. Contact support if you continue to experience issues.

Reset your MFA​

If you need to reset or remove MFA from your account, please contact support for assistance.